I’ve had the privilege of talking with hundreds of people around the globe over the last 10 years about their emotional intelligence assessment results and prior to that many years...... Read More

As human beings, we are wired for connection. For supervisors and managers, the ability to build empathy with employees is essential to practicing effective leadership. Knowing how another person feels...... Read More

Have you ever heard of somebody described as “the glue that holds this place together?”  Maybe you have described an employee this way or that’s how your boss has described...... Read More